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MEET KNEW CUSTOMERS

Invite your best customers to spread the word about your products and services
and refer you to like-minded people

see how it works
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title 2

Invite your best customers to spread the word about your products and services
and refer you to like-minded people

see how it works
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title 3

Invite your best customers to spread the word about your products and services
and refer you

see how it works

solutions

The software designed to turn your biggest investors

(your customers) into your biggest fans

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Customer Feedback

Get fresh, constant, actionable feedback from your customers, and see yourself in their eyes
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EMPLOYEE FEEDBACK

Attract & retain exceptional people by discovering what to improve and involving employees in those improvements
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Pre & Post-Event Feedback

Awaken interest and prepare and execute successful events
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idea hub

Collect innovative ideas from your customers, employees, partners, and stakeholders
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idea test

Reduce risks by testing ideas before carrying them out
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idea tool

Get more customers by finding the most reliable channels for your marketing strategies and enticing your customers to invite like-minded people to try out your services and products
learn more

Grow your
customer base

Get fresh,
continious
insights

Make the right
decision at the
right time

welcome to our software

Feedback that takes only a few click your customer, followed by a few clicks
from you, is feedback you can act on right away

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RECRUITMENT AND ENGAGEMENT TOOL

Collect and manage your customers’ contacts. This tool can provide an easy way to automatically contact customers or employees: up-to-date emails or phone numbers, social network links, status messages, etc. You can add any personal information for easy organisation and communication.

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discussion room

You can discuss any topic here, and participants can rank their discussions - like or dislike, comment, add their own thoughts or emotions. You can form a group of experts and compare discussions among different target audiences.

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Questionnaire Tool

A tool for developing questionnaires with different type of questions, which you are able to edit. Your customers are then able to complete these questionnaires either on- or offline.
Ask the right questions. Gather your clients’ opinions and get answers in real-time instead of conducting slow, tedious classical research.

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any-device

We keep you connected to your customers wherever they are by giving them the opportunity to use the devices that are most comfortable for them (PCs, tablets, mobiles).

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real-time sms or email alerts

Immediately receive SMS or email alerts from disappointed customers and get a chance to solve the problem. Even if you don’t solve the problem, you can offer unhappy customers the opportunity to express their dissatisfaction immediately, you can also decrease the risk of customers leaving negative online reviews. Prevent negative feedback

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automatic analysis tool

See your business through the eyes of your customers, partners and employees, 24 hours a day. Gain perspective on your business.

Role-based users. Reports are shown to each individual according to the roles they play inside your organisation. A TOP manager needs to control and act on tasks different to those of, for example, a secretary.

about

the Power of the Internet + a New Approach to Research
= Strong Customer Relations

WHY WE DO WHAT WE DO


We believe in challenging the status quo and in real innovations that change companies and industries and the way we live our lives.

We believe that when people pay for something, they ought to be happy with it. And if they aren’t, then their concerns ought to be heard. Heard by someone from the company who has the power to help. We believe in win-win strategies: When companies help their customers, customers do the same for companies.

HOW WE DO IT


Gathering feedback should be fresh, simple and convenient for customers, and useful for companies. We want your customers to enjoy communicating with you and even do your marketing for you.

We challenge the status quo by helping you get to know your customers better faster so you can help them spread the word about your company that much quicker.

WHAT WE DO


That’s why we created Catch Feedback, user-friendly software that offers two-way communications: you won't just receive your customers' compliments and suggestions through our platform; you can also use it to respond to them and interact with them.

Know your most important investors – your customers.

Turn them into your biggest fans.

learn more
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1000000


Customers reply
simultaneously

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2016


Cutting edge
technologies

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190+


Countries, accesible
wordwide

the customers of our customers say

Why do people leave feedback? What motivates them?
Here are some reasons:

I like to visit this confectionary every weekend and eagerly provide feedback. One of the reasons is that I wish my favorite candies were sold by weight and not in such small boxes.

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I come to this gas station more often because of the gas quality, but when I want a good coffee I have to go somewhere else. If they provided a great coffee, I would visit more often

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The airline was great but it would be better to get more flights in other places, when I fly with other airlines

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I like to visit this confectionary every weekend and eagerly provide feedback. One of the reasons is that I wish my favorite candies were sold by weight and not in such small boxes.

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The airline was great but it would be better to get more flights in other places, when I fly with other airlines

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I like to visit this confectionary every weekend and eagerly provide feedback. One of the reasons is that I wish my favorite candies were sold by weight and not in such small boxes.

photo

I come to this gas station more often because of the gas quality, but when I want a good coffee I have to go somewhere else. If they provided a great coffee, I would visit more often

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The airline was great but it would be better to get more flights in other places, when I fly with other airlines

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Johna Doe
CEO & Founder Nuwbii
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc sagittis massa id velit consequat lobortis. Integer ut ornare nulla. Etiam lacinia dui nec risus iaculis malesuada. Sed sem metus, ultricies sit amet eleifend eget, mattis a nulla. Sed sit amet lacus at nibh mattis pellentesque. Sed tincidunt elementum nibh et porta. Pellentesque laoreet tellus posuere ante interdum, at venenatis velit viverra.
photo
Johna Doe
CEO & Founder Nuwbii
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc sagittis massa id velit consequat lobortis. Integer ut ornare nulla. Etiam lacinia dui nec risus iaculis malesuada. Sed sem metus, ultricies sit amet eleifend eget, mattis a nulla. Sed sit amet lacus at nibh mattis pellentesque. Sed tincidunt elementum nibh et porta. Pellentesque laoreet tellus posuere ante interdum, at venenatis velit viverra.
photo
Johna Doe
CEO & Founder Nuwbii
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc sagittis massa id velit consequat lobortis. Integer ut ornare nulla. Etiam lacinia dui nec risus iaculis malesuada. Sed sem metus, ultricies sit amet eleifend eget, mattis a nulla. Sed sit amet lacus at nibh mattis pellentesque. Sed tincidunt elementum nibh et porta. Pellentesque laoreet tellus posuere ante interdum, at venenatis velit viverra.

industries

Hotels

Restaurants, Bars, Cafes, Clubs

Tourism

Retail

Media

Automotive

Financial Services

IT companies

NGO

Airports & Airlines

FMCG

more...

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